If actions and decisions inside a company are not aligned, processes are disrupted and competitive edge is lost. Macola 10 includes workflow management tools to help you organize and drive all of your internal business processes. Within it are contained all the activities, functions, physical documents, projects, customer orders, inquiries, sales call records, marketing events – every aspect of the business that is critical to achieving the organization’s goals. Through workflow, each person in the organization knows exactly what is expected and when.
Increase Productivity and Reduce Redundancy
Every organization strives to execute their business processes to completion. However, today’s economy and technologies only seem to have increased cycle times and requirements to the point where it is no longer obvious who is responsible for executing steps within tasks or projects. Macola provides the workflow tools needed to model and standardize your business rules, enabling you to automate, manage and track manual and hidden processes on a secure, centralized portal.
By making individual workflows and corporate goals visible, an organization can spot redundancies and decrease errors while simultaneously increasing productivity.Macola will enable you to take control of your processes within the workplace, allowing your company to communicate, collaborate, assure compliance and establish control. Only when a task has flowed through the required individual for approval can it then be considered completed. At any time, work can be viewed or remarked upon, and alerts can be generated in order to avoid bottlenecks and ensure follow-through.
Critical Business Issues
- Achieve efficiencies of business processes
- Elimination of errors
- Accountability and Transparency
- Online processing across multiple departments & geographic locations
Mitigate Risk of Noncompliance
- Complete Audit Trail
- Validation ISO and GAAP reporting requirements
Increase Employee Satisfaction
- Faster retrieval of documents
- Role based visibility
- Standardization of business rules
Improved Customer Satisfaction
- Customer Portal Access
- Faster response times to your customers
- Reduce bottleneck
- Faster time to market with new products
- Efficient processing of revenue generating activities