Customer Relationship Management (CRM)

Macola CRM eliminates the boundaries between sales, marketing, finance, support and other departments that have regular contact with customers

Seamlessly integrate customer data across the organization into one database. Your clients, business partners, employees and vendors are automatically associated to one another and to all relevant and mission-critical business transactions.

The integration of all department processes allows you to capture the entire customer experience as it relates to you. The CRM functionality does much more than simply store, update and manage customer data. It provides the crucial information necessary to continuously cultivate the customer relationship. You can monitor, understand, manage and maximize sales performance, as well as leverage customer information into long-term customer loyalty and retention – anytime and anywhere from your web browser or mobile device.